Английские шаблоны писем Complaint Letters

Dear (recipient's name),

I owe my sincerest apologies to you and the entire department for not doing my part to meet our latest deadline. I know that I was entrusted with a large portion of the project and I let everyone down by not completing my part on time. It was never my intention to put you in a bind.

Thank you for covering for me when I had dropped the ball. I promise to work harder in the future.

Sincerely,
(your name)

Dear (recipient's name),

You are right; I missed your deadline and that is entirely irresponsible. I apologize to you for not getting this project completed on time. Even though this project ended up being more complicated than I had originally anticipated, I still should have kept you informed of my progress.

Please accept my apology and know that this type of situation will not occur in the future.

Sincerely,
(your name)

Dear (recipient's name),

I'm sorry to inform you that your deposit of (number) will not be refunded to you. When you gave us the deposit and signed the agreement, you agreed to forfeit your deposit if action wasn't taken in (number) days. We understand that must be frustrating to you, but we do have company policies we need to enforce.

Sincerely,
(your name)

Dear (recipient's name),

Thank you for your interest in (company) and your recent request to order products. Unfortunately, we are currently unable to process this order for you because of the lack of a form of payment. We accept any of the following: Visa, MasterCard, Discover Card, cashier's check, personal check, money order, or ACH (Automatic Check Handling). We have enclosed your original product order and ask that you resubmit it along with a valid form of payment. If you prefer, you may contact the Order Line at (phone number) to place the order immediately. This option would require payment by credit card If you have any further questions, you may contact Sales Support at (phone number),

Sincerely,
(your name)

Dear (recipient's name),

Please be aware that company resources are to be used for company business only. It is not appropriate to use computer, printers, copy machines, or fax machines for personal use.

Thank you for your help in enforcing this policy. We appreciate your patience and understanding.

Sincerely,
(your name)

Dear (recipient' name),

I just received notice that repairs to my car will not be covered by my insurance policy. I can't believe that my repairs for damage caused by an accident won't be covered, especially considering the police report states I was not at fault. I hope this is simply an oversight and not an actual policy.

In reviewing my policy, I understand that I will be covered for all accidental and non-accidental damage done to my vehicle. I received and submitted three estimates from approved repair shops. I also notified my agent, (name), as soon as possible after the accident. This is all in line with the requirements your company demands when processing a claim.

It's difficult enough being in a car accident and dealing with damaged vehicles without having difficulties with the one person that should be helping me right now---my insurance company. I trust you will solve this misunderstanding immediately.

Sincerely,
(your name)

Dear (recipient's name),

I know we strive to cooperate with all departments in the company. I am happy to be of service where we are needed; however, there is a problem that I feel needs your attention. Lately, other departments in our building have been using the color printer. While this usually isn't a problem, it's becoming excessive. Our department isn't able to use the printer for projects that need to be completed because the printer is being occupied by other departments. It's to the point where our productivity is suffering.

I'm wondering if there is money in our budget to purchase an additional color printer. If we had another printer, departments within the building could still use the printer and we would also be able to complete the projects we have on our agenda. My staff would be appreciative of the additional printer. I'm sure others in the department would be grateful, also.

Sincerely,
(your name)

Dear (recipient's name),

I recently received a bill in the mail from your company stating I owed $(amount). I haven't had a credit account with (company) for more than (number) years. Although I continue to shop at your stores, I now pay in cash.

I'm sure this bill is a mistake. Please remove the charge from my account and send me a corrected statement. Thank you for your cooperation.

Sincerely,
(your name)

Dear (recipient's name),

Thank you for the recent submission of your distributor application. Unfortunately, the lack of a shipping address does not permit us to process the application at this time. We apologize for any inconvenience this has caused.

Enclosed you will find your original distributor application. Please make the necessary adjustments and resubmit your application to (company) at your earliest convenience.

Sincerely,
(your name)

Dear (recipient's name),

I enjoy shopping at (company). I enjoy the products and I love the atmosphere at the store. Today, I had an experience that was contrary to my past experiences. When I was at the checkout counter, I was harassed about joining a club. I didn't want to join the club and I was pressured into joining. The only reason I gave in was because there were many customers in line behind me; I could tell they were frustrated by the wait.

I do not appreciate the way I was treated and will no longer be shopping at (company).

Sincerely,
(your name)