Английские шаблоны писем Customer Letters

Dear (recipient's name),

I love your idea to have all product demonstrations at the front of the store. This is an excellent idea and one that I think all of our guests will enjoy. Thank you for taking the time to share your idea with us. We appreciate comments and suggestions from all of our guests.

Deciding which part of the store to have product demonstrations has always been a struggle for us. We look forward to seeing how this new process will help our customers.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for taking the time to prepare a proposal. We are now in the process of reviewing this proposal and will let you know what the outcome is as soon as the board has the opportunity to meet.

I do think you are on the right track with this suggestion. We appreciate the extra effort our staff puts forth to try and make the system more efficient.

Sincerely,

(your name)

Dear (recipient's name),

We apologize for sending the wrong (item) to you. After reviewing your order, we found the error was on our side. We are sorry for any inconvenience this may have caused you.

We have shipped your correct order to you. You should expect it within (number) days. If you haven't received your order by (date), please give us a call.

Sincerely,

(your name)

Dear (recipient's name),

I apologize for the error regarding your (item) payment. We did receive your (month) payment and have applied it to your account. Your balance is now $(amount).

Please be assured that this was a mistake on our side and the late payment we caused you will not reflect on your credit report. We will make every possible effort to avoid these type of mistakes in the future.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for bringing the error on your account to my attention. I apologize for this mistake. I have updated your account to reflect the correct amount. Thank you for your patience and understanding as we've worked through this small problem.

Sincerely,

(your name)

Dear (recipient's name),

Please accept our apologies for publishing the wrong price in our ad on (date). We have corrected the price and are sorry for any inconvenience we may have caused you.

Sincerely,

(your name)

Dear (recipient's name),

We apologize for quoting you the incorrect price on the (item). You are correct, the (item) sells for $(amount). Thank you for bringing this error to our attention. We appreciate your feedback and value your suggestions.

Sincerely,

(your name)

Dear (recipient's name),

Please accept our sincerest apologies for the recent billing error made to your account. We have corrected the error and your statement now reflects your correct payment amount. We do apologize for any inconvenience our error may have caused you.

Sincerely,

(your name)

Dear (recipient's name),

We are so sorry about our recent mistake on your electronic withdrawal. We understand that you have put your trust in us to withdraw the correct amounts every month. We are usually very accurate with these type of transactions, unfortunately, we erred this time.

We have corrected your bill and adjusted your bank balance. Thank you for your patience.

Sincerely,

(your name)

Dear (recipient's name),

We have reviewed your records and have discovered an error on our part. We apologize for this mistake and have adjusted your statement to reflect the correct amounts.

Thank your for your patience. We value you as a customer.

Sincerely,

(your name)