I'm so sorry to hear of the terrible incident your family has experienced. It's so unfair to feel unsafe in your own environment. I trust the police will do everything they can to rectify the wrong. In the meantime, if there is anything I can do to help ease your...
Dear (recipient's name),
I'm so sorry to hear of the terrible incident your family has experienced. It's so unfair to feel unsafe in your own environment. I trust the police will do everything they can to rectify the wrong. In the meantime, if there is anything I can do to help ease your burden, please let me know.
Sincerely,
(your name)