Английские шаблоны писем

Dear (recipient's name),

I have received a bill from your company in error. I received an invoice stating I owed $(amount). I do not have an account with (company) so this is obviously an error. I would appreciate your immediate attention to this matter.

Sincerely,
(your name)

Dear (recipient's name),

I would like to cancel my membership to your book club. While I have enjoyed the service, I no longer wish to receive a new book every month. Thank you for your cooperation. I appreciate your immediate attention to this matter.

Sincerely,
(your name)

Dear (recipient's name),

I am very disappointed in the training I have received to be a (job title). When I volunteered to help our local youth, I was promised I would have an extensive training class, detailing how I am to handle crisis situations. So far, no training has taken place. I feel inadequate to serve in this position and am concerned I may be causing more harm than good considering my lack of experience.

I am committed to helping the youth of our city and would like to continue as a volunteer. I can't, however, do a good job in this capacity unless I am properly trained. I expect someone to contact me immediately about any sources I can consult for training.

Sincerely,
(your name)

Dear (recipient's name),

Please accept my apology for misquoting you in my article about (subject) that appeared in (magazine). I am usually very accurate in my quotes and reference material, but somehow the quote from you got through the system without proper verification. I understand how upset you must be because of this and apologize for my error.

I have written a retraction that will be printed in the (month) issue. I'm sure this correction will clear up any misunderstandings our readers may have had concerning your stand on (subject).

Thank you for your understanding. I do appreciate your patience and thank you for bringing the matter to my attention.

Sincerely,
(your name)

Dear (recipient's name),

I have tried for months to get a response from your (city) office. So far I have been unable to receive help or to resolve my concern. I am writing to you as a last resort. I hope you will help me take care of this situation.

On (date), I received a letter from your (city) office stating I owed $(amount) on my credit card. As you can see from the enclosed documents, I paid the balance of the card on (date). I do not currently owe any money to your company. I have received (number) letters from your company stating that I owed $(amount). In addition, I have been assessed late fees and even sent collection letters. I am enclosing copies of my statements for your reference.

I would like the incorrect balance and late fees removed from my account. I would also like the negative mark on my credit report removed due to the collection agency involvement. Please see that this matter is taken care of immediately,

Sincerely,
(your name)

Dear (recipient's name),

Thank you for informing us of the problem you've been experiencing with your new (item). We are happy to take care of the issue for you, but before we do we need some more information from you. We need to know the model number and year the (item) was manufactured. You can find this information in your owner's manual.

Once you have this information, please give us a call at (phone number) and we will be happy to take care of the repair.

Sincerely,
(your name)

Dear (recipient's name),

I apologize for the poor service you received when you called into our customer service line. Our agents are trained to be helpful, courteous, and kind. Unfortunately, you didn't receive this type of treatment.

Thank you for letting us know that one of our agents has acted out of line with company policy. We are looking into the situation and will take the appropriate measures to ensure this type of poor service isn't repeated.

We appreciate your patronage and hope you'll continue to use our services.

Sincerely,
(your name)

Dear (recipient's name),

I apologize for missing the (date) deadline for the (name) project. I know you were counting on me to meet this tight deadline. On behalf of my entire team, I apologize and promise to be more diligent in meeting deadlines in the future.

I have discussed this current situation with the entire department and we are all in agreement that deadlines must be kept, even if that means pulling an all-nighter. You can count on us to follow through and meet our obligations.

Sincerely,
(your name)

Dear (recipient's name),

While I it is nice to have the option of hiring contract employees, I am having a problem with one of our current freelance (job titles). I don't know what the problem is, but (name) is always missing deadlines and the quality of work she turns in is not acceptable. I have tried talking to (name) about this problem, but so far nothing has changed.

I'm asking you to please talk to (name) and ask her to pay attention to details when doing work for our company, especially when it comes to meeting deadlines. She seems to have a very relaxed attitude and I would like to see more urgency in her process.

Sincerely,
(your name)

Dear (recipient's name),

Over the years, I have become increasingly upset with the programming you choose to play on your radio. I'm especially disappointed in your morning program. I can no longer listen to your radio station without becoming offended or insulted.

The morning DJs are often crude, degrading, and share inappropriate jokes. I understand that you play programming that your audience desires, but I have a hard time believing your audience appreciates the content currently being played. We live in a predominately (religion) community and I believe most would not appreciate the behavior of your DJs.

I have been a loyal supporter of (station) for (number) years. As long as this type of programming continue, I can no longer listen to your station. I believe others will follow in my footsteps.

Sincerely,
(your name)