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Dear (recipient's name),

I moved to (community) because of the exceptional care of the outside facilities. I had admired this community for years and when a home became available, I didn't hesitate to buy the house. Now, after (number) years, the community isn't taken care of as well as in the past. I'm very disappointed to see the care of the facilities lack proper care. I would appreciate your attention to this matter.

Sincerely,
(your name)

Dear (recipient's name),

I am deeply dissatisfied with the service I have received from your (city) office. I enjoy using (products), but cannot continue to support your company if I don't receive better service. I feel degraded and disrespected when I seek assistance at your (city) office.

I hope you can solve this customer service problem. I would hate for you to lose valuable customers because of a few impolite people employed by some of your stores. Thank you for looking into my complaint. I appreciate your assistance.

Sincerely,
(your name)

Dear (recipient's name),

I recently called into the customer service line for a question about my credit card. By the time the conversation was over, I was extremely frustrated. Your customer service representative, (name), constantly pressured me to sign up for a service that I do not want. I repeatedly told him I wasn't interested, and he continued to persist. I'm very disappointed in the service I received.

I think you should take a further look into your policies before more customers are driven away.

Sincerely,
(your name)

Dear (recipient's name),

I have contacted your office and made arrangements to pay my invoice. I thought I had cleared up any miscommunication and have been making regular payments for (number) months. Because I thought I had taken care of any potential issues, I am surprised I keep receiving phone calls from your office. Every time I receive a call, I explain the situation, the person on the other end of the line tells me that a note is made in my file, and yet I still continue to receive phone calls.

Please stop calling me about my account. I have made the necessary arrangements and have the proper supporting documents. I would be happy to send you copies of the documentation, especially since it is obvious your office lacks communication. If I receive any more calls, I will have no choice but to take my complaint to the state.

Sincerely,
(your name)

Dear (recipient's name),

I recently had my car repaired at your (city) location. I paid for my services in full and expected the (problem) to be solved. I was told by the staff at the time of service that the repairs would take care of any trouble I had been experiencing.

After I left the repair shop in (city), I noticed the problem was still there. I immediately returned to the shop and asked them to look at it. They assured me everything was fine. As time went on, it was apparent my car had not been properly repaired.

I took my car to another repair shop and they confirmed I still had a (problem) with my car. I am disappointed that your company didn't fix the problem, even after I paid for the service. I'm even more disappointed that the employees didn't take responsibility for their mistake.

I'm asking for a full refund of my services, especially considering I had to have the (problem) fixed at another repair shop. I'm enclosing a copy of my bill for your reference.

Sincerely,
(your name)

Dear (recipient's name),

I was in your store on (location) last (date). I have always enjoyed shopping at your store and appreciate the quality and large selection of (product). On the day of my last visit, I was disappointed in the service I received by your employees. I was shopping with my small children and asked for some help in getting an item from the top shelf. I asked two clerks behind the counter for assistance. Instead of helping me, they continued with their personal conversation, without recognizing my need. When I asked again, I was treated very rudely. Although one of the employees did help me with the item, she treated me as if I were a burden.

I normally have wonderful experiences in your store. I've never been treated this poorly before, in any retail store, let alone in one of your establishments. I know this isn't the way you would like your employees to act. I trust you will take the necessary measurements to ensure this type of behavior doesn't happen in your stores again.

Sincerely,
(your name)

Dear (recipient's name),

I have been ordering from your catalog for many years. I really enjoy your selection and have always had wonderful experiences with your customer service representatives. That's why when I called to place an order on (date) I was shocked at the level of service I received.

I was speaking to (name) in the (name) department. He was rude, inconsiderate, and was extremely unhelpful. I needed assistance in locating an item in the catalog. Instead of directing me to the correct page, he told me I should call back when I knew what I wanted to order. I was so upset by this behavior that I hung up the phone and never did place my order.

I know you train your employees to be considerate and helpful. I thought you would like to know there are employees who don't have the best interests of your company in mind.

Thank you for your consideration of this matter.

Sincerely,
(your name)

Dear (recipient's name),

When I purchased my new (item), I was excited to have bought it from (company). Everything I've ever received from your company has been made of fine materials and good construction. This (item) is obviously the exception. It's not sturdy, is already falling apart, and certainly doesn't represent the high standards (company) is known for.

I thought you would like to be aware of this situation so you can discontinue purchasing from the vendor in the future.

Sincerely,
(your name)

Dear (recipient's name),

Please make an effort to arrive to staff meeting on time. Consistently, you are very late. At our most recent meeting, you showed up (number) minutes late, without even an apology. This is absolutely unacceptable.

If you cannot be on time to meetings, please make other arrangements. It is not fair to your coworkers to wait for you to arrive.

Sincerely,
(your name)