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Dear (recipient's name),

Please accept our apologies for sending you the late payment notice. As you pointed out, your account is current and should not be assessed a late fee. We have corrected the error and your account is now accurate.

We are sorry for any confusion this may have caused you. We value you as a customer and are grateful you have chosen (company) to meet your (product) needs.

Sincerely,

(your name)

Dear (recipient's name),

We apologize for sending you a bill stating you owe $(amount) on your (company) account. You are correct that your account was paid in full on (date). This was obviously an oversight on our part and we apologize for the error.

Sincerely,

(your name)

Dear (recipient's name),

We are sorry you received incorrect information about the seminar being held on (date). Somehow the wrong information was sent to you and we apologize for the inconvenience.

We have enclosed the correct information and hope it will answer any questions you may have.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for your suggestion to offer a personal shopper to customers who desire extra help while shopping. We think this is an excellent idea and will immediately implement this practice at all of our stores. The next time you shop at (company name) you should notice the addition of personal shoppers. We plan on having personal shoppers great each guest at the door and offer any assistance that is needed.

We appreciate feedback from our customers. It's always nice to hear ideas that will help the shopping experience be more enjoyable. Please continue to share your excellent ideas with us.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for your suggestion to offer the main floor of the hotel to elderly guests and those with disabilities. This is an excellent suggestion and is sure to be a great option for many of our guests.

We will immediately implement this policy and make every effort to ensure those with special needs are comfortable and taken care of while in our hotel. While we value every guest that stays with us, we are especially concerned with those who may need some extra care.

Thank you for taking the time to share your idea with us. We really appreciate the excellent feedback we receive from our guests.

Sincerely,

(your name)

Dear (recipient's name),

I love your idea to have all product demonstrations at the front of the store. This is an excellent idea and one that I think all of our guests will enjoy. Thank you for taking the time to share your idea with us. We appreciate comments and suggestions from all of our guests.

Deciding which part of the store to have product demonstrations has always been a struggle for us. We look forward to seeing how this new process will help our customers.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for taking the time to prepare a proposal. We are now in the process of reviewing this proposal and will let you know what the outcome is as soon as the board has the opportunity to meet.

I do think you are on the right track with this suggestion. We appreciate the extra effort our staff puts forth to try and make the system more efficient.

Sincerely,

(your name)

Dear (recipient's name),

We apologize for sending the wrong (item) to you. After reviewing your order, we found the error was on our side. We are sorry for any inconvenience this may have caused you.

We have shipped your correct order to you. You should expect it within (number) days. If you haven't received your order by (date), please give us a call.

Sincerely,

(your name)

Dear (recipient's name),

I apologize for the error regarding your (item) payment. We did receive your (month) payment and have applied it to your account. Your balance is now $(amount).

Please be assured that this was a mistake on our side and the late payment we caused you will not reflect on your credit report. We will make every possible effort to avoid these type of mistakes in the future.

Sincerely,

(your name)

Dear (recipient's name),

Thank you for bringing the error on your account to my attention. I apologize for this mistake. I have updated your account to reflect the correct amount. Thank you for your patience and understanding as we've worked through this small problem.

Sincerely,

(your name)