Англійські шаблони листів

Dear (recipient's name),

We have sent several notices letting you know your account is in jeopardy of closing. We don't want to cancel your credit and hope you'll get your account current as soon as possible.

We are sure the matter of non-payment is an oversight on your part. You have been such an excellent customer in the past. Please give us a call at your earliest convenience so we can help you get your account current.

Sincerely,

(your name)

Dear (recipient's name),

I'm really sorry you had a poor experience in our store. I'm sorry you were treated poorly and didn't have a good experience while shopping. The type of behavior that occurred is absolutely against company policy. I will take the necessary steps to ensure this type of behavior doesn't happen in the future.

Sincerely,

(your name)

Dear (recipient's name),

I apologize on behalf of our entire department for missing your deadline on (date). There is no excuse and you deserve our sincerest apologies. We will work hard in the future to ensure this type of problem never occurs.

Sincerely,

(your name)

Dear (recipient's name),

I'm very sorry that you received poor service at our (location) store. The behavior of our associate was extremely inappropriate and I'm sorry you were the recipient of his rude behavior. I will take the necessary precautions to ensure this type of action doesn't happen in the future.

Sincerely,

(your name)

Dear (recipient's name),

We understand you live a busy life. You have a lot of commitments and activities that demand your attention. We just want to remind you that your payment of $(amount) is now (number) days overdue. We're sure your payment has just slipped your mind. Please send payment as soon as possible so we can keep your account current.

Sincerely,

(your name)

Dear (recipient's name),

Have you forgotten your payment of $(amount) is now due? Please send payment by (date) to avoid any late fees.

Thank you for your prompt attention to this matter. We value your business.

Sincerely,

(your name)

Dear (recipient's name),

We just want to remind you that your payment of $(amount) on your (company) account is now due. Please send your payment as soon as possible to keep your account current.

If you are having difficulties meeting the minimum amount due, please give us a call and we'd be happy to work out an alternative payment schedule.

Sincerely,

(your name)

Dear (recipient's name),

Our records show your account is (number) days overdue. We have assessed your account a $(amount) late fee. We don't want to charge your account any more late fees and are asking you to remit payment immediately.

If you feel this letter has reached you by mistake, please feel free to give us a call.

Sincerely,

(your name)

Dear (recipient's name),

We just want to remind you that your (month) payment is now due. Please remit payment by (date) to avoid any unnecessary late fees.

Sincerely,

(your name)

Dear (recipient's name),

We're concerned about you. We haven't received a payment for (number) months. We hope everything is alright in your personal life.

Please give us a call if there is anything we can do to help you get your account current. We value you as a customer and want to help you remain in good standing.

Sincerely,

(your name)