I just received notice that repairs to my car will not be covered by my insurance policy. I can't believe that my repairs for damage caused by an accident won't be covered, especially considering the police report states I was not at fault. I hope this is simply an...
Dear (recipient' name),
I just received notice that repairs to my car will not be covered by my insurance policy. I can't believe that my repairs for damage caused by an accident won't be covered, especially considering the police report states I was not at fault. I hope this is simply an oversight and not an actual policy.
In reviewing my policy, I understand that I will be covered for all accidental and non-accidental damage done to my vehicle. I received and submitted three estimates from approved repair shops. I also notified my agent, (name), as soon as possible after the accident. This is all in line with the requirements your company demands when processing a claim.
It's difficult enough being in a car accident and dealing with damaged vehicles without having difficulties with the one person that should be helping me right now---my insurance company. I trust you will solve this misunderstanding immediately.
Sincerely,
(your name)