Англійські шаблони листів

Dear (recipient's name),

You have used excessive vacation and sick hours in the last (number) months. I am concerned about your frequent absence from the office. Many times, your absences are not planned. When this happens, the rest of the staff is inconvenienced and others have to make up the slack for you.

Please make every effort to be to work on a consistent basis. I understand emergencies come up, but your absences have become excessive.

Sincerely,
(your name)

Dear (recipient's name),

On (date), I ordered (item) from your online catalog. As of (date), I still hadn't received my order. I called to check on the status of the order and was treated very poorly by your customer service representative. Not only did I receive no information regarding my order, the representative made it seem like my fault that the order hadn't arrived.

I was offended and did not appreciate the treatment I received. Please cancel my order, as I no longer wish to associate with (company).

Sincerely,
(your name)

Dear (recipient's name),

I'm very disappointed in the recent service I received at your (city) location. I was treated so poorly by one of your employees and I left feeling very unsure. I will no longer be shopping at (company) because of the poor service I received. It is probably in your best interest to look into the situation and avoid this type of situation in the future.

Sincerely,
(your name)

Dear (recipient's name),

You have consistently missed deadlines for the past (number) months. I have tried to work with you on your deadlines, but you have made many empty promises and failed to deliver as you said you would. Effective immediately, you are on probation. For (number) months, you must meet all deadlines in order to be reinstated as an employee.

Thank you for your help in this matter. It is critical that we all work together for the good of the team.

Sincerely,
(your name)

Dear (recipient's name),

I was informed by my doctor, Dr. (name), that I need surgery. The surgery is scheduled to be performed on (date) at the (name) hospital. I have gone through the proper procedures to make sure my surgery will be covered by my policy and to prevent any complications in payment.

You can imagine my surprise when I received a letter stating my surgery was not approved. I'm sure this is a mistake, as you will see from the enclosed documents stating I had already received approval. This surgery is not elective and is necessary to my health. Dr. (name) can provide further documentation if needed detailing the seriousness of my issue.

Thank you for your help in this matter. I would appreciate resolution immediately so I can go ahead with this surgery as planned.

Sincerely,
(your name)

Dear (recipient's name),

As a follow-up to last week's meeting with (name), attached is the approved positioning document that will standardize and focus all of our communications, whether visual, print, or verbal. (name) has asked that everyone dealing with persuasive communications of any sort use this document; it forms the foundation of any and every message.

Some things to remember when using this document:

* (item)
* (item)
* (item)

This positioning document will take center stage in our new Corporate Brand Standards Manual, due for release in the next several days. This overarching style guide will be followed by individual product line style guides. We will keep you posted on their progress, and will consult with each of you as they are developed.

Thank you all for helping us to present a unified front as we promote and build the (company) brand.

Sincerely,
(your name)

Dear (recipient's name),

Your dog has been barking excessively lately. I don't know if she is just spooked or if something is wrong with her, but I've noticed more barking than usual lately. Is there anything you can do to help your dog control her bark? I don't want to have to call in the authorities, but it is rather disturbing, especially at night.

Sincerely,
(your name)

Dear (recipient's name),

Please accept my sincerest apologies for the manner in which one of our employees treated you during your recent shopping experience at (company). You've been a customer of ours for many years, so I'm sure you are aware that it is against company policy to treat customers in the manner you were treated. We hold our employees to high standards, and that includes courtesy towards our guests. We are so sorry you weren't treated the way you should while in our store.

We have taken the appropriate disciplinary actions towards the employee that offended you. Please be assured that you will not experience this type of situation in any of our stores in the future.

Sincerely,
(your name)

Dear (recipient's name),

We are so sorry one of our vending machines took your money without receiving your product. Unfortunately, this type of problem frequently occurs. We would be happy to refund your money, but we need a little more information from you. Please give us a call at (phone number) and let us know the location of the machine. Once we know this information, we can send you a refund immediately.

Thank you,
(your name)