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Dear (recipient's name),

On (date), I ordered (item) from your website. The items arrived on (date) unfortunately; they weren't the items I had ordered. There must be some kind of mix up with the orders.

Please ship my correct (item) as soon as possible. Also, so I can return the incorrect merchandise, please send me a shipping box, with postage included.

Thank you for your cooperation. If you have any questions, please give me a call.

Sincerely,
(your name)

Dear (recipient's name),

I am writing to inform you that you need more help in your (location) store. Every time I visit the store, no matter what time during the day, there are extremely long lines. I have often waited in a check out line for more than 30 minutes. I think it is unreasonable to expect customers to wait that long to buy product.

I understand the stress that comes with owning a business. I know it's hard to please everyone and that someone will always be upset about one item or the other. I really do think your understaffed store is a serious enough problem that it should be immediately addressed. I'm to the point where I won't shop at the store anymore because I simply don't have the extra 30 minutes to wait in line. I'm sure I'm not the only one who is upset with this wait time. I hope you will address this problem soon.

Sincerely,
(your name)

Dear (recipient's name),

I recently moved into the (name) community. I enjoy my new house and the community is delightful. However, I'm very disappointed in the construction quality of the clubhouse. I'm surprised that the quality of the clubhouse doesn't meet the strict guidelines found in the homes. The clubhouse is falling apart and it only (number) years old. I think it is in your best interest to repair the club house immediately. The clubhouse is the flagship of your community and should reflect the high quality construction of the homes.

Sincerely,
(your name)

Dear (recipient's name),

It is difficult to find a trusted mechanic, so when my friend, (name), recommended you to repair my car I didn't hesitate to use your services. While you were speedy and took care of my concerns immediately, I am still experiencing the same problem I had before I brought my car into your shop. I was promised the services you performed would take care of my problem. Obviously, this isn't the case.

I will be calling your shop to make an appointment to get my car fixed. I trust you will not charge me for additional services, considering this was your mistake.

Sincerely,
(your name)

Dear (recipient's name),

Thank you for the recent submission of your product order form. Unfortunately, the lack of a shipping address does not permit us to process your order at this time. United Parcel Service requires that there be a physical street address where the products may be delivered. We apologize for any inconvenience this
may cause.

Enclosed you will find your original product order form. Please make the necessary adjustments and resubmit your application/order to (company) at your earliest convenience.

If you have any further questions, please contact Sales Support at (phone number).

Sincerely,
(your name)

Dear (recipient's name),

We are sorry you are experiencing a problem with your (item). Your (item) is one of the best of this type, so it's unusual to experience this type of problem.

You purchased a (number) year warranty and it looks like the warranty expired (number) months ago. However, because you are such a good customer, we will replace your (item) free of charge.

Sincerely,
(your name)

Dear (recipient's name),

I am troubled after reading your report about alleged harassment by one of the department manager. In you position, you need to feel safe in bringing suggestions and ideas to the forefront. It is unfortunate that another manager has made you feel threatened and unsafe in your workplace.

Please be assured that we are looking into the situation and will take every necessary step to ensure the situation is rectified. As we move forward in the process, we will need to verify facts and will ask for your cooperation as we perform a proper investigation.

We do appreciate your honest feedback and are grateful you have brought this problem to our attention. You are a wonderful employee and we want you to have a positive experience while you are with us.

Sincerely,
(your name)

Dear (recipient's name),

Our department definitely dropped the ball on the (name) project. Not only was it unprofessional to miss the deadline, but it was also irresponsible. I can assure you that we will meet and even exceed all future deadlines. Thank you for your trust in our ability to fulfill projects.

Sincerely,
(your name)

Dear (recipient's name),

I'm really sorry, but we will not be able to complete your home remodel by (date) as we had anticipated. The materials we had ordered have not come in and we are forced to move your deadline back by (number) weeks.

I understand this is a big inconvenience to you. Please be assured that we are doing everything possible to get your home back in shape as soon as possible.

Sincerely,
(your name)